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The Westin Resort & Spa, Cancun

Boulevard Kukulcan Km 20, Avenida Kukulkan

Our Customer Reviews

1 / 139

very good

Check Availability & Rates

With a stay at The Westin Resort & Spa, Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. This beach hotel is 2.8 mi (4.4 km) from El Rey Ruins and 3.9 mi (6.2 km) from Aquaworld.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Hotel Facilities

Elevator
Fitness facilities
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Total number of rooms: 379
Number of floors: 6
Laundry facilities
Garden
Children's pool
Multilingual staff
24-hour front desk
Porter/bellhop
Express check-out
Dry cleaning/laundry service
Full-service spa
Meeting rooms
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Pool umbrellas
Tours/ticket assistance
Free WiFi
Wheelchair accessible path of travel
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Number of restaurants: 3
Number of meeting rooms: 11
Tennis on site
Number of outdoor pools: 4
Number of spa tubs: 1
Outdoor tennis courts: 1
Snack bar/deli
Free self parking
Computer station
Number of bars/lounges: 1
Number of poolside bars: 1
Luggage storage
Beach umbrellas
Beach sun loungers
Pool sun loungers
Terrace
Ballroom
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Handrails in stairways

Room Facilities

Room service (limited hours)
Television
Coffee/tea maker
Phone
Private bathroom
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Balcony
Desk
In-room climate control (air conditioning)
Free bottled water
Cookware, dishware, and utensils
Access via exterior corridors
Kitchen
Separate bathtub and shower
Separate dining area
Dishwasher
Cable TV service
Free WiFi
Pillowtop mattress
Balcony or patio
LED TV
Towels provided
Linens provided
Closed captioned TV
Wheelchair-accessible bathroom vanity
Raised toilet seat
Lowered electrical outlets in bathroom
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Grab bar in shower
Transfer shower
Visual fire alarm
Lever door handles
Wheelchair-width doorways

Hotel Policies
Check-In: 4:00 PM - anytime
Check-Out: 10:00 AM
Minimum check-in age is 18
Pets
Pets not allowed
Only service animals are allowed
Service animals exempt from fees/restrictions
Payment types
American Express
Diners Club
Discover
JCB International
Mastercard
Visa
Cash
UnionPay
Debit cards not accepted
Miscellaneous
No rollaway/extra beds available
No cribs (infant beds) available

Description

Stay in one of 379 guestrooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Grab a bite at Sea & Stones Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a computer station, express check-in, and express check-out. This hotel has 11 meeting rooms available for events. Free self parking is available onsite.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting

Front desk staff will greet guests on arrival at the property.