About us
Being a medium-sized company based in Germany, we primarily serve travelers from Europe. Our mission is to offer hotel accommodation all over the world at fair prices, true to the motto: reputable, affordable and secure.
Reputable: headquartered in Germany
There are frequent reports of travelers having difficulties with claiming a refund or even getting hold of the respective company when canceling bookings made on foreign booking portals. We want to offer our customers a reputable alternative and have intentionally chosen Germany as the location for our headquarters. In addition, all bookings are handled by our professional English-speaking staff - and, above all: we are available 24/7.
As an active member of the Alliance of Independent Travel Companies (ASR) based in Berlin, we not only help to strengthen the industry of German middle-sized tourism companies, but are also able to provide our staff with advanced job training. This allows us to continuously improve our customer service.
The search function and calculation of hotel prices on roomsXXL.com is based on our proprietary technology. Thanks to our innovation capabilities, we have found a strong partner in the European Union and are supported by funds from the Federal Ministry of Economics and Technology.
Affordable: low-cost hotel accommodation worldwide
We believe that hotel accommodation does not need to be expensive - even for the best hotels in the world. On roomsXXL.com we offer special hotel rates that have been negotiated with our partners. Often, we secure a high quota of rooms at low rates at our own risk. We then pass on those savings to our customers. This way, we have built up a loyal customer base that benefits again and again from our excellent prices.
With us you can book the entire range from simple guesthouse to luxury hotel - in over 800 cities worldwide. All well-known hotel brands such as Hilton, Mercure, Ritz-Carlton, Radisson, ibis, Intercontinental, Mandarin Oriental, Marriott, Kempinski, Novotel, Holiday Inn and Hyatt are included in our repertoire - all at fair prices.
In case you're wondering about the price difference to offers on other travel sites: you are not alone. We also notice these differences and are amazed by the high prices demanded on some of those booking portals. We work very cost-efficiently and abstain from costly marketing and television campaigns - all to the benefit of our customers.
Secure: Certified data transfer and payment processing
Security of customer and payment data is very important to us. Our site is equipped with an SSL security certificate from Comodo. Your data is encrypted according to the latest security standards and thus transmitted securely. All customer information is stored safely and never shared. For more information see our Privacy Policy.
All credit card payments are carried out by our partner iPayment (subsidiary of 1&1 Internet AG) according to the strict security standards of the credit card industry. iPayment is certified in accordance with PCI DSS. It processes, manages and stores cardholder and financial data with maximum safety and care.
For more information about us please see our FAQ.
