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JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Avenida Kukulkan

Our Customer Reviews

1 / 164

outstanding

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With a stay at JW Marriott Cancun Resort & Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. This beach resort is 3.1 mi (5 km) from Delfines Beach and 3.9 mi (6.3 km) from Gaviota Azul Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features concierge services, gift shops/newsstands, and a hair salon.

Hotel Facilities

Elevator
Fitness facilities
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Total number of rooms: 447
Number of floors: 14
Airport transportation (surcharge)
Conference space
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Express check-out
Dry cleaning/laundry service
Full-service spa
Meeting rooms
Steam room
Sauna
Smoke-free property
Wedding services
Express check-in
Tours/ticket assistance
Wheelchair accessible path of travel
Number of restaurants: 4
Tennis on site
Number of indoor pools: 1
Number of outdoor pools: 3
Number of spa tubs: 1
Outdoor tennis courts: 1
Turkish bath/Hammam
Free self parking
Free valet parking
Number of bars/lounges: 3
Number of poolside bars: 1
Number of swim-up bars: 1
Number of coffee shops/cafes: 1
Luggage storage
24-hour fitness facilities
Terrace
Couples/private dining
Shopping mall on site
Proposal/romance packages available
Ballroom
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways

Room Facilities

Wheelchair accessible
Free newspaper
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Balcony
Room service (24 hours)
Desk
In-room climate control (air conditioning)
Premium bedding
Pay movies
Turndown service
Premium TV channels
Blackout drapes/curtains
In-room massage available
Slippers
Shower/tub combination
Cable TV service
Pillow menu
Connecting/adjoining rooms available
Free cribs/infant beds
Separate bedroom
LED TV
Rollaway/extra beds (free)
Towels provided
Linens provided
Housekeeping on request
Champagne service
LED light bulbs
Recycling
Hand-held showerhead
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles

Hotel Policies
Check-In: 3:00 PM - midnight
Check-Out: 12:00 PM
Pets
Pets not allowed
Only service animals are allowed
Service animals exempt from fees/restrictions
Payment types
American Express
Diners Club
Discover
JCB International
Mastercard
Visa
Cash not accepted
UnionPay
Debit cards not accepted

Description

Make yourself at home in one of the 447 guestrooms featuring minibars and LED televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Grab a bite at Bravio, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: