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Kempinski Hotel Cancún

Retorno del Rey No. 36, Avenida Kukulkan
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Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and an outdoor tennis court. Additional amenities at this Belle Époque resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Hotel Facilities

  • Elevator
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms: 363
  • Number of floors: 9
  • Number of buildings/towers: 1
  • Airport transportation (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Children's club
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Year Built: 1993
  • Number of restaurants: 6
  • Conference space size (feet): 290625
  • Conference space size (meters): 27000
  • Number of meeting rooms: 8
  • Tennis on site
  • Number of outdoor pools: 2
  • Number of spa tubs: 1
  • Conference center
  • Outdoor tennis courts: 1
  • Parking (limited spaces)
  • Computer station
  • Number of bars/lounges: 2
  • Number of poolside bars: 1
  • Number of beach bars: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Couples/private dining
  • Private picnics
  • Designer stores on site
  • Art gallery on site
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Wheelchair accessible (may have limitations)
  • Free beach club on site
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Room Facilities

  • Television
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Turndown service
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Down comforter
  • LCD TV
  • iPod docking station
  • Deep soaking bathtub
  • Rainfall showerhead
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Heating
  • Towels provided
  • Linens provided
  • Champagne service
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Recycling
  • Restaurant dining guide
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-width doorways

Hotel Policies & Hotel Remarks

Kempinski Hotel Cancún

Retorno del Rey No. 36, Avenida Kukulkan, Cancun, Quintana Roo, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - anytime
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • Payment types
  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards not accepted
  • Miscellaneous
  • No cribs (infant beds) available
  • Description
  • Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.

    Make yourself at home in one of the 363 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and an outdoor tennis court. Additional amenities at this Belle Époque resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

    All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at The Club Grill, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

    Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 290625 square feet (27000 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
    • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
    • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
    • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Guests can access their rooms with a mobile device.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: USD 3.93 per accommodation, per night
    • Resort fee: USD 58 per accommodation, per night
    The resort fee includes:
    • Additional inclusions

    We have included all charges provided to us by the property.

    • Fee for buffet breakfast: approximately USD 48.50 for adults and USD 48.50 for children
    • Airport shuttle fee: USD 200 per vehicle (roundtrip, maximum occupancy 7)
    • Rollaway bed fee: USD 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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